Nearly every business is constantly on the lookout for reliable technology solutions that can easily scale for future growth. You may have an app you have developed and are currently searching for SaaS hosting providers, or maybe you are currently managing your own servers and are looking for an independent third party.
As your online business grows, there will be other challenges that you will have to deal with, so when searching for SaaS hosting providers, ensure that they have the experience and an expert technical staff to support your business needs as your subscriber base grows. Think about how you will have to plan to process and store tremendous volumes of data as your subscriber base grows.
SaaS hosting is a smart choice, it provides cost savings and a way to reduce infrastructure costs without sacrificing performance. But choosing the wrong hosting provider could jeopardize your long-term success.
In this article, we will outline for you all you need to know to make an informed decision regarding your SaaS product.
Today, we’re discussing 5 tips to ensure you choose the right SaaS hosting for your needs.
How SaaS Hosting Can (and Can’t) Transform Your Business
“…nearly two-thirds of businesses worldwide have invested in some sort of managed cloud services, with another 25% planning to add or expand their use of such services in the next two years.”
Two factors driving this phenomenon include complex technologies and competition. Companies are now finding it too expensive to constantly build and upgrade servers in-house.
A SaaS hosting provider may transform your business by:
Delivering new technology to companies that previously couldn’t afford it
Significantly reducing the technology bill when compared to on-premise servers
SaaS applications interconnect more easily compared to traditional software, increasing company efficiencies
Most SaaS vendors offer a service level agreement for nearly all sizes of companies, often offering a free service on the lowest tier. This model has exploded, with everyone from consultants to solopreneurs building up their client-base, often simply using the freemium version of the SaaS application or pay as you go. Everyone offers this from Hubspot to Canva to Spotify to MailChimp.
Companies and CTO’s like the rapid deployment that a cloud environment affords for SaaS hosting options. It also allows for high vertical scalability, without the expense of building out your own servers and provides your users with more options and features.
Because services are delivered via an internet connection, means users can access the SaaS cloud service from any internet-enabled location. SaaS and cloud also often integrate more fluidly with other apps in the cloud.
With so many benefits to users, it truly provides an enhanced customer experience.
What are the downsides?
One major downside to SaaS hosting is companies’ tendencies to over-invest. Providers may offer attractive benefits that you don’t actually need. Don’t make the mistake of locking into an agreement that will work against you.
The best way to select a SaaS hosting provider is by doing it the way you would select your own technologies in-house. That starts with a thorough understanding of your business.
Technology isn’t the only factor in a successful investment. SaaS providers must drive business value as well. You must connect the dots between software and revenue, and everything in between.
You’ll go through cycles of technology investments during your business’ lifetime. Be sure your SaaS vendor will support them all.
Consider the following five factors when choosing managed SaaS:
You are at the beginning of your journey and have decided to launch a SaaS application due to the many benefits and features the model affords. Your business is unique and so are your requirements, but before deciding on the best SaaS hosting provider, the first thing you want to consider is the number of potential users on the SaaS platform. You don’t want to spend more than you need, alternatively, you also do not want a system that underperforms, so have an idea of what kind of traffic to expect.
SaaS cloud provides a wide range of services, and your goal is to identify your needs. Therefore, you must explore the exact SaaS hosting services required for your company.
Determine what resources will be required to keep your SaaS application running. First and foremost, it includes your anticipated monthly traffic, i.e., estimation of storage and bandwidth usage for your SaaS product.
There has been a great deal of chatter online about the ‘Best SaaS Hosting Solution.’ But it is the individual support of your unique business needs you should have in mind.
Start by assessing exactly which services you would like to shift to an external provider. This can be items like:
Website and server hosting
Server Administration and Management
Content Management Systems
Adequate storage space
Content delivery network (CDN)
Cloud hosting companies have proliferated over the two decades, and they now provide a spectrum of functions and services. Determining exactly which services you need is a great first step.
Pricing is another business need you should consider. You will want to balance capabilities with your pricing points. This becomes more difficult as you juggle the different capabilities you want from your solution.
For example, you want cost-effective scalability. If your company grows quickly, you must facilitate that growth. Look for pricing structures that support this on your terms.
Does your SaaS hosting solution support all present and future capabilities you will need? Don’t corner yourself by selecting a solution that you will change again a year from now. Your clearly outlined business plan should include your technology requirements.
Even as your business begins to shift away from in-house servers to SaaS applications, you still need to consider the resources that you may choose to host internally.
Perhaps you have an in-house accounting system. Your own IT team manages the system, and you’d like to keep it that way. So, what does it have to do with SaaS?
You may find you need to integrate these solutions with cloud applications. You may want that accounting system to link up with your Customer Relationship Management portal to cut down on bouncing between applications. Interoperability with these is essential, even if you don’t need it at first.
Make sure to consider all of the applications you currently run and work with a SaaS provider to integrate as many of them as possible.
As your business grows, you will want to scale your SaaS resources. Ensure your SaaS provider has fair offers when it comes to increasing your investment. They should offer discounted pricing for wider utilization as well.
Review the list of technology features your SaaS hosting provider provides. Which of these technologies support your business plan? Choose a solution that supports key technologies you will need 12 months from now.
By addressing your needs in advance as planning for growth as we outlined earlier, you now know exactly the requirements of your business, so it’s time to review key features when deciding on your SaaS hosting provider. Some of these service offerings may include:
Reliable, dedicated on-site security 24/7/365
Reliable 24/7/365 support availability
Detailed documentation and support
You will want to give consideration to penalties and termination. Be sure that any penalties (such as going over your data allotment) are clearly outlined in your SLA. On the flip side, you should be compensated for failures and downtime and be credited in the event of such instances. You may even wish to terminate the service agreement if your concerns are not addressed in a timely fashion, therefore you must have the option to terminate without penalty due to contract failure.
The analytical tools they will provide should have the capability of providing you with the metrics and performance reporting that you need.
Find a provider fully invested in continuity and disaster recovery and who is always available to you.
Depending on your growth trajectory, you may wish to start on a virtual server as a tenant before moving on to a more dedicated option. If this is the case, share your long-term business plan with potential providers. Do they identify right away with your growth plan? Or, do they seem indifferent, only interested in securing a service level agreement?
You are looking for a long-term partner, not an IT landlord. The ideal SaaS provider will develop service plans unique to your business. If you feel that they can share in your success, you have found the right SaaS solutions for you.
ServerMania has been helping businesses with their data and storage needs for nearly 20 years and is committed to providing our customers with reliable, satisfying experiences. We have eight data centers across the world to serve all of your needs and we are excited to contribute to your ongoing business success.