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Server Support

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404 bot attack is one of the powerful weapons of hackers. But, that’s where Fail2ban comes for your help. We can use Fail2ban to block malicious 404 scans and invalid requests on a web server such as Apache. At Bobcares, we help server owners setup Fail2ban to block 404 bot attacks on their servers as part of our Server Management Services. Today, let’s discuss how we setup Fail2ban to block 404 bot attacks on Apache…

I’m unable to access cPanel, I always get an error “http error 404 the requested page was not found”. What’s wrong here? That was a recent support ticket received at our Outsourced Technical Support department where we resolve support queries for web hosts. Website owners often face this error when there is a typo error in the cPanel link, DNS issues, and more. Today, we’ll discuss the top 4 reasons for this error “http error…

SSL certificates are extremely important for the security of your online business. But, what if you have multiple subdomains to manage? There comes wildcard SSL certificates that secure multiple subdomains with a single SSL certificate, which reduces the management time and costs. At Bobcares, we help server owners secure their web servers and domains with wildcard certificates as part of our Dedicated Support Services for web hosts. Today, we’ll see how our Support Engineers install…

It’s quite annoying when cPanel suddenly kicks you out. However, cPanel usually reminds website owners about the cause of the problem. And, one such error is “Your login session has expired“. At Bobcares, we help website owners resolve such errors as part of our Outsourced Technical Support services to web hosts. Today, we’ll discuss the main reason for this error and how we fix it.   ‘Your login session has expired’ in cPanel – What…

“cPanel login invalid” – This message can be very frustrating, especially when you are SURE that you gave the correct username and password. I gave the correct cPanel credentials. Then, why do I get this error all the time? At Bobcares, we often resolve such queries as part of our Technical Support Services to web hosts. Today, we’ll discuss the main reason for cPanel login invalid error and a permanent solution to this issue.  …

I can’t login to cPanel and it keeps saying “Your IP has changed”. I really need to log in. Please help! That was a recent support ticket received at our Outsourced Technical Support department where we resolve support queries for web hosts. After successful login to cPanel, website owners get automatically logout within a few seconds with an error message like “Your IP has changed”. Quite frustrating, right? But, fortunately there are solutions to this…

I want to reset my account like the one it was purchased. Can you reset my WHM to default? I’m new to this!!That was a recent support ticket we received at our Outsourced Technical Department where we resolve support queries for web hosts.We’ve seen website owners often request to reset their cPanel account and WHM settings to default.But, why do they need a WHM reset all of a sudden?This can be due to compromised system,…

It would really make my life easier If I could add multiple shared IP addresses in WHM. Can you help me?That was a recent support ticket received at our Outsourced Technical Support department where we resolve support queries for web hosts.Server owners need multiple shared IP addresses in servers to group accounts per IP, minimize the effect of DDOS attacks, etc.But, WHM allows you to have only one main shared IP address by default.So, what…

Web developers love Laravel framework.This is because, it eases the common tasks in web projects like authentication, routing, sessions, etc.At Bobcares, we often receive requests from website owners to install Laravel in their cPanel accounts as part of our Outsourced Technical Support services.Today, let’s discuss the 2 methods to install Laravel in a cPanel server. How to install Laravel on cPanel server?You can install Laravel in a cPanel account using the below methods.Automatic installation via SoftaculousManual…