Category

Server administration

Category

Receiving the error “Device eth0 does not seem to be present”? Here’s how we fix it. Last week, we came across the same error while migrating the servers. And we fixed it by removing the 70-persistent-net.rules file and rebooting the server. At Bobcares, we often receive requests to fix network errors as a part of our Server Management Services. Today, let us discuss how our Support Engineers resolve the error within minutes.   Root cause…

A last-minute website error is always frustrating. PostgreSQL database queries often end up in errors with code 42501. This PostgreSQL error 42501 usually occurs when an underprivileged user queries a database. This can be tricky to troubleshoot. That’s why we often get requests to fix PostgreSQL errors as a part of our Server Management Services. Today, let’s have a look into the error 42501 and see how our Support Engineers fix it for our customers.…

Creating a shopping website using Magento is easier than you think. With features like easy customization, faster checkout, mobile friendliness Magento is one of the best eCommerce platform. But, things go for a toss, when Magento website throw errors like “502 bad gateway“. Although this happen when PHP process crashes, it can be tricky to find the exact reason for the crash. At Bobcares, we help customers to fix Magento 502 bad gateway errors as…

For business reasons, website users prefer to use custom nameservers showing their own brand name. At times, improper setup of nameservers cause problems with website showing up in the browser. And, a detailed DNS check will show errors like “No valid SOA record came back.” As part of our Server Administration Services, we correct such DNS settings in customers’ servers. Today, we’ll see how our Dedicated Engineers fixed the SOA record missing error for one…

New account creation in cPanel is pretty hassle free. But, things go for a toss when the incorrect website page shows up. Usually, the wrong page shows up due to wrong domain configuration in cPanel. And, the website owners often contact us to fix their website as part of our Server Administration Services. Today, we’ll see on how to change default index page in cPanel.   Default index page on new account Before finding a…

Secure website transaction involves a key exchange between the server and the browser. And, when an attacker is ever able to get hold of this key, they can decrypt your SSL session. Thus, the whole process fails. Perfect Forward Secrecy (PFS) eliminate the use of such key in SSL communications. However, enabling Apache Forward Secrecy may not look easy for many server owners. At Bobcares, we often get requests to tweak Apache settings as part…

By default, Apache comes with a set of standard error documents. They show up when the requested website page do not exist. Often these response pages can be intimidating to site users. That’s where custom error-document helps. But, it needs additional configuration and often result in Apache error-document 404 not working message. And, Bobcares’ Engineers fix Apache error-document settings as part of our Server Administration Services. Today, we’ll see how we setup and fix Apache error-document…

A slow server is always a nightmare for any server owner. And, when the slowness occurs due to applications like PHP, it adds fuel to the fire. Unfortunately, any problem with PHP affects all PHP-based websites on the server. Therefore, a timely solution is always necessary. That’s why, at Bobcares we often get requests from customers to fix php-cgi.exe high CPU usage in servers as part of our Server Administration Services. Today, we’ll see the…

Managing MySQL databases via browser make things easy. But, often it can show up MySQL query browser error 2003. Am trying to access MySQL database through Microsoft SSIS application. But unfortunately, it’s getting failed. I think this is because of the permission issue. Could you please check on this? That was a recent support request that came to our Server Administration Services Help-desk. Today, we’ll see the typical reasons for MySQL query browser error 2003…

A “502 gateway timeout” is a common server error that leads many of our customers to headache. This error happens when one web server gets an invalid response from another web server. There are many reasons for this error to happen, such as Bad server settings on DNS, PHP timeout settings and much more. Here at Bobcares, we often get requests from customers to resolve server errors as part of our Technical Support services.  …