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It’s a fact that the threat of DDoS attacks is increasing! Since Apache is a widely used web server, it can fall as the prime victim of DDoS. Quite a terrible situation, right? So, what’s the smart decision here? Even though, there is no perfect solution to prevent Apache DDoS attacks, we can defend it to a great extent. At Bobcares, we help our server owners to harden and secure their web servers as part…

“cPanel login invalid” – This message can be very frustrating, especially when you are SURE that you gave the correct username and password. I gave the correct cPanel credentials. Then, why do I get this error all the time? At Bobcares, we often resolve such queries as part of our Technical Support Services to web hosts. Today, we’ll discuss the main reason for cPanel login invalid error and a permanent solution to this issue.  …

I can’t login to cPanel and it keeps saying “Your IP has changed”. I really need to log in. Please help! That was a recent support ticket received at our Outsourced Technical Support department where we resolve support queries for web hosts. After successful login to cPanel, website owners get automatically logout within a few seconds with an error message like “Your IP has changed”. Quite frustrating, right? But, fortunately there are solutions to this…

I want to reset my account like the one it was purchased. Can you reset my WHM to default? I’m new to this!!That was a recent support ticket we received at our Outsourced Technical Department where we resolve support queries for web hosts.We’ve seen website owners often request to reset their cPanel account and WHM settings to default.But, why do they need a WHM reset all of a sudden?This can be due to compromised system,…

Webmail helps in easy access of mails when you are away from your home network.But, what if you get errors even in Webmail ?The entire process becomes frustrating when Webmail logout automatically with the error “IP address has changed!”At Bobcares, we help customers to resolve such webmail errors as part of our Outsourced Technical Support services.Today, we’ll see the top reasons for “IP address has changed” error and how we fix it.What causes the error…

It would really make my life easier If I could add multiple shared IP addresses in WHM. Can you help me?That was a recent support ticket received at our Outsourced Technical Support department where we resolve support queries for web hosts.Server owners need multiple shared IP addresses in servers to group accounts per IP, minimize the effect of DDOS attacks, etc.But, WHM allows you to have only one main shared IP address by default.So, what…

Users in our server are getting the following error when executing an operating system command through PHP. *sh: jpegoptim: command not found* Recently we were contacted by a server owner whose customer was having issues running a PHP script that executes this command.In our role as Technical Support Services for web hosting companies, installing, configuring and managing cPanel servers is a major task we perform.From our detailed investigation, we could see that the error is due to…

Web developers love Laravel framework.This is because, it eases the common tasks in web projects like authentication, routing, sessions, etc.At Bobcares, we often receive requests from website owners to install Laravel in their cPanel accounts as part of our Outsourced Technical Support services.Today, let’s discuss the 2 methods to install Laravel in a cPanel server. How to install Laravel on cPanel server?You can install Laravel in a cPanel account using the below methods.Automatic installation via SoftaculousManual…

“We will deprecate EasyApache 3 on December 31, 2018. After that date, we will no longer update EasyApache 3. In cPanel & WHM version 78, we will remove support for EasyApache 3.If you do not upgrade to EasyApache 4, you cannot upgrade to cPanel and WHM version 78. For more information, read our EasyApache 4 documentation.” EasyApache warning in WHM If you are a cPanel server owner running EasyApache 3, you will see this warning message in…