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You might have noticed that at times while performing an update in WordPress, it gets stuck in maintenance mode. The only message that you receive on-screen is“Briefly unavailable for scheduled maintenance. Check back in a minute.”Our Support engineers perform plugin or WordPress version updates as a part of our WordPress Support service.Today let’s take a look at how to perform updates without getting stuck in the maintenance mode. What causes WordPress to get stuck in maintenance…

Are you looking to enable PHP zip extension in cPanel? We can help you.PHP websites using zip files needs zip extensions for data processing.At Bobcares, we receive requests to enable PHP zip extensions as a part of our Server Management Services.Today, let’s see how our Support Engineers enable PHP zip extension in cPanel. Why do we need the PHP zip extension?Website owners always look for ways to optimize website files. Zipping is one way to reduce…

Looking for a way to set up a password-protected directory on your website? We can help you.Website owners prefer to restrict public access to specific web pages that have sensitive information. These web pages are nothing but folders and files with website contents.And the best way to restrict access to a file is by enabling any validation method. Hence, our Support Engineers password protects the directories upon the website owner’s requirement.Today, let’s see various ways…

Are you trying to connect to the database from another network? Then you need to enable the remote MySQL connection in cPanel.If we try to connect the database using the third party software it does not run on the server. This is referred to as making a remote MySQL connection.So at Bobcares, we often get requests from our customers to enable the remote MySQL connection as part of our Server Management Services.Today, let’s get into…

Plugins like Munin for cPanel comes handy for monitoring server resources. However, customers may get errors due to improper installation or because of insufficient user permission on the server. One of such error is HTTP error 401 cgi/addon_munin.cgiWHM is configured to disallow execution of unregistered applications when logged in as root or a reseller with the “all” ACL. At Bobcares, we often get requests from our customers to install Munin for cPanel as part of…

Plugins like Munin for cPanel comes handy for monitoring server resources. However, customers may get errors due to improper installation or because of insufficient user permission on the server. One of such error is HTTP error 401 cgi/addon_munin.cgiWHM is configured to disallow execution of unregistered applications when logged in as root or a reseller with the “all” ACL. At Bobcares, we often get requests from our customers to install Munin for cPanel as part of…

Many times Webmail programs like Roundcube or Horde act up and show errors. One such typical error is Server Error: UID MOVE: Internal error occurred. Refer to server log for more information. This error mainly occurs when the dovecot.index file goes corrupt or due to bad mail-related file permissions. At Bobcares, we often get requests to fix webmail errors as part of our Server Management Services. Today, let’s get into the details and see how…

Webserver handlers decide the way each file functions on the server. And the best way to include custom file support is to add cPanel Apache handlers. However, adding improper handlers often results in website errors. That’s why we often receive requests to enable cPanel Apache Handlers and fix its errors as a part of Service Management Services. Today, let’s know how our Support Engineers enable the cPanel Apache handlers and fix related errors.   Why…

WebPros Summit 2019 is just around the corner, and Bobcares will be there this time! We can’t wait to catch up with all our friends, and absorb all the gyan that’s packed into 3 days of talks. Will you be there? We’d love to talk to you. Our solutions specialist Austin Guidry (seen here chillaxing at his desk) will be at Atlanta Marriott Marquis from September 23rd to 25th, and he’s our point person there.…

I receive error emails every day about failed DNS resolvers. Is there anything wrong with my cPanel server DNS ? Could you please have a look? That was a recent customer request we received in our help-desk for Server Management Services. DNS errors can make websites down. When a DNS resolver fails, the DNS queries on the server stop working. Therefore, it’s really critical to have an immediate fix. In this write-up, we’ll see the…